Privacy Policy

At Singh Bros Event Rentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and other communication channels. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information Collection and Use:

We may collect personal information, such as your name, email address, phone number, and event details, when you voluntarily provide it to us for the purpose of contacting us, making inquiries, or requesting our services. We use this information to respond to your inquiries, fulfil your requests, and provide you with the best possible service.

Online Payments:

When you make payments through our website, we may collect certain payment information, including your credit card details or other financial account information. We use this information solely for the purpose of processing your payment and completing the transaction. Please note that we do not store your payment information on our servers. We utilise a trusted third-party payment gateway, Stripe, to securely process online payments. Stripe has its own privacy policy, and we encourage you to review it to understand how your payment information is handled by Stripe. However, we need to save customer’s credit card information to charge them in case there is any loss or damage to the rental items as part of security deposit process.

Information Sharing:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose. We may also disclose your information if required by law or to protect our rights and safety.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us analyse website traffic, customise content, and remember your preferences. You can choose to accept or decline cookies through your browser settings, although declining cookies may affect certain features and functionality of our website.

Third-Party Websites:

Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the date of the last update. Your continued use of our website after any changes to the Privacy Policy constitutes your acceptance of the revised policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@singhbroseventrentals.ca We will strive to respond to your inquiries in a timely and appropriate manner.

Effective Date: June 10, 2023
Last Updated: June 12, 2023